Disruption with some GitHub services
Incident
Report for GitHub Enterprise Cloud - EU
Resolved
On August 29th, 2024, from 16:56 UTC to 21:42 UTC, we observed an elevated rate of traffic on our public edge, which triggered GitHub’s rate limiting protections. This resulted in <0.1% of users being identified as false-positives, which they experienced as intermittent connection timeouts. At 20:59 UTC the engineering team improved the system to remediate the false-positive identification of user traffic, and return to normal traffic operations.
Update
While we have seen a reduction in reports of users having connectivity issues to GitHub.com, we are still investigating the issue.
Update
We are continuing to investigate issues with customers reporting temporary issues accessing GitHub.com
Update
We are getting reports of users who aren't able to access GitHub.com and are investigating.
Investigating
We are currently investigating this issue.
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