Incident with Issues and Pages
Incident
Report for GitHub Enterprise Cloud - EU
Resolved
On July 8th, 2024, between 18:18 UTC and 19:11 UTC, various services relying on static assets were degraded, including user uploaded content on github.com, access to docs.github.com and Pages sites, and downloads of Release assets and Packages.
The outage primarily affected users in the vicinity of New York City, USA, due to a local CDN disruption.
Service was restored without our intervention.
We are working to improve our external monitoring, which failed to detect the issue and will be evaluating a backup mechanism to keep critical services available, such as being able to load assets on GitHub.com, in the event of an outage with our CDN.
The outage primarily affected users in the vicinity of New York City, USA, due to a local CDN disruption.
Service was restored without our intervention.
We are working to improve our external monitoring, which failed to detect the issue and will be evaluating a backup mechanism to keep critical services available, such as being able to load assets on GitHub.com, in the event of an outage with our CDN.
Update
Our assets are serving normally again and all impact is resolved.
Update
We are beginning to see recovery of our assets and are monitoring for additional impact.
Investigating
We are currently investigating this issue.
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