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Copilot Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2025

No incidents reported today.

May 20, 2025

EU - Incident with Copilot

Resolved - This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
May 20, 20:02 UTC

Update - Copilot is operating normally.
May 20, 20:01 UTC

Update - We are experiencing degraded availability for Copilot Code Completions in the America’s.
We are working on resolving the issue.
May 20, 19:43 UTC

Investigating - We are investigating reports of degraded performance for Copilot
May 20, 19:37 UTC

EU - Elevated error rates for Claude Sonnet 3.7

Update - Copilot is operating normally.
May 20, 16:08 UTC

Update - The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 is once again available in Copilot Chat, VS Code and other Copilot products.

We will continue monitoring to ensure stability, but mitigation is complete.
May 20, 16:07 UTC

Update - We are continuing to work with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
May 20, 14:59 UTC

Update - We’re still working with our model providers on mitigations to increase the success rate of Sonnet 3.7 requests made via Copilot.
May 20, 14:15 UTC

Update - We are experiencing degraded availability for the Claude Sonnet 3.7 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.
May 20, 13:33 UTC

Investigating - We are investigating reports of degraded performance for Copilot
May 20, 13:10 UTC

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.