Disruption with some GitHub services
Incident
Report for GitHub Enterprise Cloud - EU
Resolved
On August 28, 2024, from 21:40 to 23:43 UTC, up to 25% of unauthenticated dotcom traffic in SE Asia (representing <1% of global traffic) encountered HTTP 500 errors. We observed elevated error rates at one of our global points of presence, where geo-DNS health checks were failing. We identified unhealthy cloud hardware in the region, indicated by abnormal CPU utilization patterns. As a result, we drained the site at 23:26 UTC, which promptly restored normal traffic operations.
Update
We are seeing cases of user impact in some locations are continuing to investigate.
Investigating
We are currently investigating this issue.
Subscribe to our developer newsletter
Get tips, technical guides, and best practices. Twice a month. Right in your inbox.
Subscribe