EU - Incident with Copilot
Incident
Report for GitHub Enterprise Cloud - EU
Resolved
On February 3, 2026, between 09:35 UTC and 10:15 UTC, GitHub Copilot experienced elevated error rates, with an average of 4% of requests failing.
This was caused by a capacity imbalance that led to resource exhaustion on backend services. The incident was resolved by infrastructure rebalancing, and we subsequently deployed additional capacity.
We are improving observability to detect capacity imbalances earlier and enhancing our infrastructure to better handle traffic spikes.
This was caused by a capacity imbalance that led to resource exhaustion on backend services. The incident was resolved by infrastructure rebalancing, and we subsequently deployed additional capacity.
We are improving observability to detect capacity imbalances earlier and enhancing our infrastructure to better handle traffic spikes.
Update
We are now seeing recovery.
Update
We are investigating elevated 500s across Copilot services.
Investigating
We are investigating reports of degraded performance for Copilot
This incident affected: Copilot.
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