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EU - Disruption with GHEC With Data Residency Signup

Incident Report for GitHub Enterprise Cloud - EU

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Posted Oct 22, 2025 - 17:35 UTC

Update

We have now recovered and will resolve this incident.
Posted Oct 22, 2025 - 17:35 UTC

Update

We have applied a mitigation and are monitoring for recovery.
Posted Oct 22, 2025 - 16:45 UTC

Update

We have identified the problem and are working on a mitigation. We will provide further updates as we have them.
Posted Oct 22, 2025 - 14:33 UTC

Update

We are currently experiencing disruptions with the GHEC with Data Residency signup process. Some requests to provision new GHEC with Data Residency enterprises will not complete at this time. We are investigating and will provide further updates as we have more information
Posted Oct 22, 2025 - 14:03 UTC

Investigating

We are currently investigating this issue.
Posted Oct 22, 2025 - 13:56 UTC